Top 10 I was born in beautiful Cape Town. As part of a big family who loved to celebrate, I was raised with a passion for marking special occasions. In 2013 I started I Do Box to live my passion of creating beautiful spaces and memorable events for clients around the world. What I love most about my job is that I get to be part of celebrating love stories by crafting breathtaking events and experiences. I love all things to do with creative design, floral, family and celebrations. It’s so special to play an important role in the making of such a memorable moment for a couple in their life and love journey. Outside of work I love entertaining friends and family, relaxing at home, travelling and spending time exploring beautiful Cape Town with my husband, two beautiful girls and our pup.
I Do Box Planner
Full service events + styling.
4.6(10)
$8 000
wezoree
Non-premium vendor
Contact via "Chat" form only
247
10 Reviews for I Do Box
4.6 out of 5. Recommended by 92% of couples
I would NOT recommend Keelyn Crowley / IDo Box wedding planning services to any couple considering her and her team as their wedding planner.
Unfortunately, our experience from start to finish was extremely disappointing. What should have been one of the most enjoyable and special times of our lives — planning our dream wedding in Cape Town — became an incredibly stressful experience that left a lasting negative feeling around what should have been such a happy year.
Communication with Keelyn and her team was consistently poor. My partner and I would regularly go weeks without receiving a response. It often felt as though our wedding was at the bottom of the priority list. There was clear lack of care and interest shown in our wedding.
There were numerous errors in our budget and throughout the planning process. Some of these errors amounted to thousands of rands, which was particularly concerning as we were working with a very tight budget. When we brought these issues to Keelyn's attention, rather than taking accountability and acknowledging the errors, we were told to stop looking for mistakes. On another occasion, when I questioned something on a call, my concerns were dismissed and I was laughed at. I found this incredibly unprofessional and upsetting.
The entire process caused a huge amount of unnecessary stress and tension between my partner and myself. Instead of being able to enjoy planning our wedding, we were constantly worrying about whether things were being handled correctly.
Because of the lack of communication and our concerns about whether our wishes were being communicated properly to suppliers, we eventually had to take matters into our own hands and communicate directly with some suppliers. This was not what we expected or paid for when hiring a wedding planner.
Another particularly upsetting experience was when Keelyn contacted my fiancé behind my back to "align" with him on matters without involving me. I found this extremely unprofessional.
Unfortunately, the issues continued right through to the wedding itself. I hired Keelyn to plan and coordinate our wedding, yet I barely saw her on the actual wedding day. On day two, we were left dealing with an issue involving our musician alongside a new assistant planner whom we had never met before and who, from our experience, was not familiar with the details of our wedding. We could not get hold of Keelyn by phone, which was completely unacceptable given that we were in the middle of our wedding celebrations and relying on her, our planner to manage these issues.
On top of this, our day-two catering company contacted us just one week before the wedding to ask whether we were still going ahead with their services for our wedding. This was incredibly concerning and added to our growing anxiety about whether everything had been properly organised. Confirming arrangements with suppliers and ensuring that everyone was aligned well in advance should have been the responsibility of our wedding planner, not something that left us questioning whether our own wedding events were going ahead as planned.
Another upsetting incident involved the flowers that had been specifically intended for our day-two celebration. Keelyn had thrown all of our flowers away, despite the fact that they were meant to be used on day two. My mom ultimately had to retrieve the flowers and make arrangements herself. Instead of celebrating with our guests and enjoying this special occasion with us, she was left dealing with flowers and trying to fix the situation. This was incredibly disappointing and took away from what should have been a special time for our family.
There were also issues with details that we had discussed and specifically asked about multiple times during the planning process. For example, we had been very particular about the colours of our tablecloths and the ceiling drapery, which were significant and expensive parts of our wedding décor. Despite having discussed and agreed on these details in advance and paying a substantial amount of money for them, we arrived at the setup the day before our wedding to discover that the colours were not what we had agreed on. As the bride, seeing this the day before our wedding was extremely upsetting and left me scrambling to deal with an issue that should have been resolved well before setup.
To make matters worse, just two days before our wedding, I was still having to choose the ribbons, font and paper for our wedding menu. These are details that should have been discussed, finalised and taken care of weeks in advance, rather than being left until the last minute. Having to make these decisions so close to our wedding added unnecessary pressure at a time when we should have been able to relax and look forward to our special day.
There were also changes made to our wedding menu without consulting us. My fiancé and I had specifically approved certain dishes that we loved, only to discover on the wedding day that several elements of our approved menu had been removed without our consent. Given how much thought we had put into the menu, it was extremely disappointing to find that decisions had been made without our knowledge or agreement.
Overall, the lack of communication, the errors, the poor handling of our concerns and, most importantly, what we felt was a serious lack of care made the entire experience incredibly upsetting.
It became so difficult that I didn't want to talk about our wedding with family or friends because I was so unhappy and, at times, simply couldn't wait for the wedding to be over. This is something I never imagined I would feel during a time that should have been filled with excitement, happiness and wonderful memories.
Looking back, I wish I had spent more time searching for a different wedding planner — someone who was responsive, attentive, accountable and genuinely invested in making the experience special for us. We trusted that hiring a professional wedding planner would allow us to enjoy the process and our wedding day without having to worry about every detail. Unfortunately, our experience was the complete opposite.
Based on our personal experience, I would strongly recommend doing thorough research and considering other options before choosing Keelyn Crowley / IDo Box for your wedding planning services.
Unfortunately, our experience from start to finish was extremely disappointing. What should have been one of the most enjoyable and special times of our lives — planning our dream wedding in Cape Town — became an incredibly stressful experience that left a lasting negative feeling around what should have been such a happy year.
Communication with Keelyn and her team was consistently poor. My partner and I would regularly go weeks without receiving a response. It often felt as though our wedding was at the bottom of the priority list. There was clear lack of care and interest shown in our wedding.
There were numerous errors in our budget and throughout the planning process. Some of these errors amounted to thousands of rands, which was particularly concerning as we were working with a very tight budget. When we brought these issues to Keelyn's attention, rather than taking accountability and acknowledging the errors, we were told to stop looking for mistakes. On another occasion, when I questioned something on a call, my concerns were dismissed and I was laughed at. I found this incredibly unprofessional and upsetting.
The entire process caused a huge amount of unnecessary stress and tension between my partner and myself. Instead of being able to enjoy planning our wedding, we were constantly worrying about whether things were being handled correctly.
Because of the lack of communication and our concerns about whether our wishes were being communicated properly to suppliers, we eventually had to take matters into our own hands and communicate directly with some suppliers. This was not what we expected or paid for when hiring a wedding planner.
Another particularly upsetting experience was when Keelyn contacted my fiancé behind my back to "align" with him on matters without involving me. I found this extremely unprofessional.
Unfortunately, the issues continued right through to the wedding itself. I hired Keelyn to plan and coordinate our wedding, yet I barely saw her on the actual wedding day. On day two, we were left dealing with an issue involving our musician alongside a new assistant planner whom we had never met before and who, from our experience, was not familiar with the details of our wedding. We could not get hold of Keelyn by phone, which was completely unacceptable given that we were in the middle of our wedding celebrations and relying on her, our planner to manage these issues.
On top of this, our day-two catering company contacted us just one week before the wedding to ask whether we were still going ahead with their services for our wedding. This was incredibly concerning and added to our growing anxiety about whether everything had been properly organised. Confirming arrangements with suppliers and ensuring that everyone was aligned well in advance should have been the responsibility of our wedding planner, not something that left us questioning whether our own wedding events were going ahead as planned.
Another upsetting incident involved the flowers that had been specifically intended for our day-two celebration. Keelyn had thrown all of our flowers away, despite the fact that they were meant to be used on day two. My mom ultimately had to retrieve the flowers and make arrangements herself. Instead of celebrating with our guests and enjoying this special occasion with us, she was left dealing with flowers and trying to fix the situation. This was incredibly disappointing and took away from what should have been a special time for our family.
There were also issues with details that we had discussed and specifically asked about multiple times during the planning process. For example, we had been very particular about the colours of our tablecloths and the ceiling drapery, which were significant and expensive parts of our wedding décor. Despite having discussed and agreed on these details in advance and paying a substantial amount of money for them, we arrived at the setup the day before our wedding to discover that the colours were not what we had agreed on. As the bride, seeing this the day before our wedding was extremely upsetting and left me scrambling to deal with an issue that should have been resolved well before setup.
To make matters worse, just two days before our wedding, I was still having to choose the ribbons, font and paper for our wedding menu. These are details that should have been discussed, finalised and taken care of weeks in advance, rather than being left until the last minute. Having to make these decisions so close to our wedding added unnecessary pressure at a time when we should have been able to relax and look forward to our special day.
There were also changes made to our wedding menu without consulting us. My fiancé and I had specifically approved certain dishes that we loved, only to discover on the wedding day that several elements of our approved menu had been removed without our consent. Given how much thought we had put into the menu, it was extremely disappointing to find that decisions had been made without our knowledge or agreement.
Overall, the lack of communication, the errors, the poor handling of our concerns and, most importantly, what we felt was a serious lack of care made the entire experience incredibly upsetting.
It became so difficult that I didn't want to talk about our wedding with family or friends because I was so unhappy and, at times, simply couldn't wait for the wedding to be over. This is something I never imagined I would feel during a time that should have been filled with excitement, happiness and wonderful memories.
Looking back, I wish I had spent more time searching for a different wedding planner — someone who was responsive, attentive, accountable and genuinely invested in making the experience special for us. We trusted that hiring a professional wedding planner would allow us to enjoy the process and our wedding day without having to worry about every detail. Unfortunately, our experience was the complete opposite.
Based on our personal experience, I would strongly recommend doing thorough research and considering other options before choosing Keelyn Crowley / IDo Box for your wedding planning services.
We honestly cannot recommend Keelyn and The I Do Box highly enough. From the very beginning, Keelyn understood our vision and made our dream wedding a reality while always being mindful of our budget. She was transparent, practical and incredibly cost-conscious, without ever compromising on the beauty or quality of the day.
Her communication was exceptional throughout the entire planning process, and she handled every supplier, detail and unexpected challenge with such calmness and professionalism.
Keelyn and her wonderful team were warm, organised and completely on top of everything, which meant that Chris and I could truly relax and enjoy every moment of our wedding day without worrying about any of the logistics.
Our day was everything we had hoped for and more, and that was largely thanks to Keelyn. We will always be so grateful to her and would recommend The I Do Box to any couple looking for someone who genuinely cares and will go above and beyond to create the most special day.
Her communication was exceptional throughout the entire planning process, and she handled every supplier, detail and unexpected challenge with such calmness and professionalism.
Keelyn and her wonderful team were warm, organised and completely on top of everything, which meant that Chris and I could truly relax and enjoy every moment of our wedding day without worrying about any of the logistics.
Our day was everything we had hoped for and more, and that was largely thanks to Keelyn. We will always be so grateful to her and would recommend The I Do Box to any couple looking for someone who genuinely cares and will go above and beyond to create the most special day.
The best wedding planner in Cape Town.
Living in Australia and planning a wedding in Cape Town was always going to be a challenge but Keelyn and the team made it easy, they ran with my ideas and made all our dreams come true.
We couldn't recommend them enough, they work with the best suppliers and have such an eye for detail. Keelyn listened to what was important to us, made suggestions and I'm so glad I trusted her and the team.
We loved every second of the wedding, as did our guests, many saying it was the by far the best wedding they have ever been to and probably will ever go to. Thank you so much for all the time and effort - we will never forget it!
Living in Australia and planning a wedding in Cape Town was always going to be a challenge but Keelyn and the team made it easy, they ran with my ideas and made all our dreams come true.
We couldn't recommend them enough, they work with the best suppliers and have such an eye for detail. Keelyn listened to what was important to us, made suggestions and I'm so glad I trusted her and the team.
We loved every second of the wedding, as did our guests, many saying it was the by far the best wedding they have ever been to and probably will ever go to. Thank you so much for all the time and effort - we will never forget it!
Keelyn beautifully brought to life the wedding I had envisioned. Her calm, kind and positive demeanor made her an absolute pleasure to work with. She always took feedback on board so effortlessly and I was so thrilled with how beautifully everything came together on the day.
From working with you in the months leading up to the wedding and the weekend itself, you kept the whole process fun, easy and stress free. Every brides dream!!! What came together in the end is etched in my heart and mind forever, it exceeded all my expectations and was truly magical. From pintrest dreams to true life magic, you were the magician! The coordination of all the vendors, the outstanding decor and set up, the little surprise touches, like the "rose" stamp on our burgers on the Friday night, didn't go unnoticed. Our guests were wowed and so were we. Thank you for all your hard work and for being there on the day.
I would highly recommend your services to anyone thinking of getting married in the beautiful Western Cape.
May your business continue to grow from strength to strength.
I would highly recommend your services to anyone thinking of getting married in the beautiful Western Cape.
May your business continue to grow from strength to strength.
Honestly still to this day I can’t believe the wedding Keelyn created for us! We live in Zambia and I never once felt stressed or like things were out of hand. Keelyn was so great with communication, organization and transparency about everything, she also made last minute little details happen without me needing to worry about a thing and honestly after seeing what she pulled off with our wedding - I still don’t quite know how she does it, but me and Calv will always be so grateful to her and the I do box team . Really it was the best day of our lives and we still have people mentioning it to us. Thank you so so much guys- it’s very rare to come by a team like you and we really appreciate all that you did for us ????????❤️ I don’t think you realize the magic you made for us that day but it will always be so special to us ❤️
Keelyn and the team at I Do Box are phenomenal.
They pulled together our dream wedding in about two weeks and brought every idea and piece of inspiration we had to life. Throughout the process Keelyn was patient and attentive, taking the time to understand exactly what we envisioned. The result was even more beautiful than we imagined, and the whole experience has become a core memory my husband and I will cherish forever.
Our caterer dropped us at the last minute and we had no idea until afterwards, because Keelyn quietly handled it. The only thing I worried about on our wedding day was the weather. Keelyn and I do box took care of everything else, so we could be fully present, enjoy every moment and have the best time.
If you want a wedding where you actually get to BE at your wedding, book them. You won’t regret it.
They pulled together our dream wedding in about two weeks and brought every idea and piece of inspiration we had to life. Throughout the process Keelyn was patient and attentive, taking the time to understand exactly what we envisioned. The result was even more beautiful than we imagined, and the whole experience has become a core memory my husband and I will cherish forever.
Our caterer dropped us at the last minute and we had no idea until afterwards, because Keelyn quietly handled it. The only thing I worried about on our wedding day was the weather. Keelyn and I do box took care of everything else, so we could be fully present, enjoy every moment and have the best time.
If you want a wedding where you actually get to BE at your wedding, book them. You won’t regret it.
I could not have had the most magical, special day without the help of Keelyn and I do box. Keels made every moment so beautiful. If there was anything that was suppose to have gone wrong - she made a plan before it even happened. She is magic and couldn't have had my perfect day without her. She brought my day to life and allowed us to enjoy, have fun and not to worry about anything. I could not imagine a bride not wanting their day to be made perfect by the team at I do box.
Great products, great service and a very happy bride. Thank you!
Wow thank you for the Great service you just added to the pleasure of my Wedding.
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Vendor Insight
The name I Do Box has become synonymous with impeccable wedding planning in the beautiful city of Cape Town. This expert team has carved out a stunning reputation for turning matrimonial visions into awe-inspiring realities, a claim supported by the glowing testimonials from numerous delighted clients.
Three-time Wezoree Award winners, the team at I Do Box, exhibits a consistent level of quality that places them at the pinnacle of the wedding planning industry. Testament to their expertise is not only in the accolades received, but also in the heartfelt feedback that speaks volumes of their exceptional service.
Sophie Watson-Kelly's experience showcases I Do Box's proficiency in managing long-distance wedding planning, transforming the potential stress of organizing an international wedding into a seamless and joyous adventure. The combination of trusted suppliers and meticulous attention to detail ensured an event that guests deemed unsurpassed.
Kelly Rose's enchanting wedding perfectly encapsulates I Do Box's ability to translate 'Pinterest dreams' into tangible enchantment. Their flair for coordination, stunning decor, and the thoughtful personal touches they incorporate leave an indelible mark on the hearts of newlyweds and their guests alike.
Nicole Hewitt's magical day was a testament to I Do Box's preemptive solution-finding and magic-making capabilities. The team's dedication allowed for a worry-free celebration, emphasizing their unwavering commitment to creating perfect wedding experiences.
The universal applause from clients like Robyn Gwendoline Martin and Michelle Grobler highlights I Do Box's stellar products and service—adding to the joyous occasion and ensuring that every bride feels treasured. In the realm of wedding planning, I Do Box stands out as a herald of happiness, a curator of dreams, and a creator of unforgettable celebrations.
