Phillip Gregory Photographer | Reviews

As I write this, I am deeply upset over the permanent loss of priceless wedding footage. Brides, take caution.

The day of my wedding went smoothly, and Chris, my main photographer, was friendly and professional. Tom handled the videography and was equally excellent. Phil, however, did not work my wedding directly. We had opted for a short, movie-like trailer, which I loved. If my experience had ended there, I would wholeheartedly recommend them.
In fact, if Chris and Tom ever work independently or for another company, I would hire them again without hesitation.

After the wedding, I requested footage of my father-daughter dance and the speeches. Phil offered 45 minutes of raw, unedited footage for $700, which I felt was unreasonable, so I declined. After negotiating, we agreed on $400. Phil then sent me a Google Drive link to access the footage, which I watched once. When I attempted to view it again a year and a half later, the link no longer worked. I reached out to Phil, who informed me that the footage had been deleted from the cloud. He claimed that he advises all clients to download their footage immediately. However, I was never told that downloading the footage was necessary to retain it permanently, and I would have done so had I known.
Fortunately, I have saved all our email and text communications, which clearly show that at no point was I informed the footage would only be available for a limited time, nor was I advised to download it. Who would pay $400 for raw footage only to have it available for just one year?

After I provided Phil with proof of our communication, he refused to offer any refund or attempt to resolve the situation.
As a result, I have now lost $400 and, more heartbreakingly, irreplaceable footage of my father-daughter dance. This loss is through no fault of my own. If Phil had told me that the link was temporary, or had checked with me before deleting the footage, this would be a different situation. However, I can definitively prove that I was never informed.

To future brides: either look elsewhere or get everything in writing, save all communications, and download your footage as soon as you receive it. Phil may neglect to remind you, but I won’t. Sadly, the only regret I have about my wedding day is hiring him. I can't understand how, after explaining all this to him, I still didn’t receive so much as an apology.

Phil was amazing to work with! Having never taken professional photos before, Phil’s down to earth personality made us feel at ease and comfortable in front of the camera. He had the best ideas for fun and beautiful shots. He was able to easily get our bridal party’s attention and keep us on schedule (not easy to do with 20 people). Overall we could not be happier with Phil as our photographer and have already recommended him to our friends!!

I can not say enough amazing things about Phil. Photography was the most important vendor to me and I honestly called about 30 different photographers before finding Phil. His work is absolutely incredible and he is so easy to work with. He is very responsive with any needs or requests you have for photography. He listens, and gives great direction for big groups. You can tell he is very invested in getting you great photos, because he gets so excited while he is shooting. He is organized, professional, and has a great personality which is an added bonus on your big day. Do not waste any more time looking for another photographer because this dude is IT.