BLBS Management Makeup Artist

If I could go back and not book them for my wedding day, I would. I did extensive research and landed on BLBS management for my wedding day, I felt more comfortable with the higher price for a senior artist considering the quality of service I was lead to believe I’d receive, but unfortunately didn’t. I experienced unprofessionalism leading up to my wedding day, which I addressed with BLBS directly- as there was mixed information given to me by the artist assigned to me and the management team.

On my wedding day my artist, Ruslana, did not show up despite the fact I had been in contact with her leading up to and the day of my wedding. Instead it was a stranger, without being notified by anybody of a ‘last minute change’. I believe this was a form of punishment after previously addressing unprofessionalism and poor communication.

The artist was lovely but showed up half an hour late and only glanced at my reference images. She gave me hair and makeup that did not match what I was requesting, I asked her to change several aspects of the hair and the makeup, which she did unsuccessfully, and made me late to my wedding- almost so late I would have needed to cancel my ceremony due to the town hall time restrictions. I held back tears getting into my wedding dress alone in the bathroom.

I contacted BLBS via WhatsApp, asking the name of the artist who conducted my hair and makeup. Valeriia, presumably a manager, played dumb and stated she didn’t understand what I meant but later acknowledged the change of artist via email.

I got a weak apology for the stress caused to me along with the unsatisfactory service both by the management team and the artist. I was informed that the contract states they are able to change an artist due to change of circumstance- which is incorrect and only stipulates that they can for an act of god. I have contacted BLBS management, Valeriia, multiple times to kindly point out where it states an artist can be changed due to change of circumstances, I have been ignored.

Their resolution was to offer me a measly €150 refund out of the €700 I spent after contacting them on instagram because I believe my email was blocked from trying to resolve the matter.

I was told my ‘basic’ package was costly for them? (I eloped so it was just me) and tried to say my hair and makeup didn’t come out as desired because my hair is different and my face shape is different. When I showed them my hair was the same length and fullness as the reference photo and that I got a Smokey eye when I didn’t want one, they offered a partial refund ‘to be nice’.

Please, don’t hand over your hard earned money  and leave the fate of your hair and makeup on a special day to this company.

Most incredible experience!
Working with Anna and her incredible team was an absolute dream! From the outset they had excellent communication and answered every single question that I had. As a destination bride it’s extremely nerve wracking to put your trust in a team who you haven’t been able to meet in person before your wedding day. However, choosing to work with Anna was the best decision we could have made! We were in Milan for a couple of days before the wedding and were able to arrange a trial in the city before moving to Como for the wedding. In the trial Anna and Stefano were so accommodating and made sure that I was completely happy with the vision for my look before the big day, which was exactly what I needed to calm my nerves!
Her team did the makeup and hair for all of my bridesmaids as well as the two moms and they all looked so beautiful. I absolutely adored my look on the day - Anna and Stefano knew exactly what I envisioned and executed it perfectly. I couldn’t have been happier. Working with this team like this is exactly what you need on your wedding day. Thank you so so much for everything BLBS!

The most talented and incredible team!
I recently hired BLBS for my wedding in Sicily. Anna and Stepan did such an incredible job! The team was professional, attentive, and incredibly talented. They perfectly executed my vision for both makeup and hair, and everything lasted beautifully throughout the night. I received countless compliments and couldn't be happier with how it turned out. Highly recommend the team for any event or wedding - it was a true dream come true!

My experience with BLBS Team. An amazing makeup and hairstyle. High level of service!
I recently had the pleasure of working with Ksenia, a fantastic hair and makeup artist for my special occasion. I had been looking for someone who could do Asian makeup and was okay with explaining the process to me since it was my first time getting my hair and makeup done. I'm so glad I found her! Ksenia was incredibly professional, punctual, and had an amazing attention to detail. From the moment we first met, she made me feel at ease and really took the time to listen to what I wanted. She was easy to communicate with, and I felt comfortable asking her any questions I had. On the day of my special occasion, she arrived early and worked her magic. She took the time to make sure everything was perfect, and went above and beyond to make sure I looked my best the entire day. I received so many compliments on my hair and makeup, and I felt absolutely gorgeous! I can't thank Ksenia enough for her incredible work. She truly made my special day even more special, and I couldn't have asked for a better hair and makeup artist. If you're looking for someone who is talented, professional, and truly cares about making you look your best, I highly recommend Ksenia and BLBS Team. Thank you again for everything!